22 / 09 / 2024

WHAT TO EXPECT WHEN YOU ARE BEING REFERRED FOR TREATMENT AND WHAT TO ASK YOUR DENTIST

Navigating dental care can sometimes feel overwhelming, especially when treatment is complex and your dentist suggests a referral to another clinician, often dental specialists at a private dental practice. Whether it’s for specialised treatment, a second opinion, or advanced diagnostics, a referral to a dental specialist is not uncommon and often your dentist is going out of their way to try to provide you with the best care, but it’s important to ask the right questions. Here are some important considerations to ensure you’re making the best decision for your dental health:

Will There Be a Consultation Fee at the New Dentist?

Financial considerations are always important when it comes to private healthcare. Whilst some private clinics still offer free initial assessments, the vast majority charge a consultation fee so understanding the amount of the fee will help you plan your budget and avoid any unexpected costs. Your current dentist should be able to provide you with this information or advise you to contact the referred practice for details. Most practice websites will have a clear and transparent pricing structure laid out to help you budget accordingly.

How Do the Consultation and Treatment Fees Compare to Other Local Practices?

It’s always worth inquiring about the cost of treatment at the referral practice compared to other local clinics. The cost of dental procedures can vary hugely in price from practice to practice, in some instances several hundreds to thousands of pounds. Ask your dentist if they have insights into how the fees at the referred practice compare with other local practices. This information can help you decide if the dental referral offers good value for money or if you should explore other options. If in doubt, do your own research and get other quotes.

How Satisfied Were Other Patients Who Were Referred to This Dentist?

Patient satisfaction is a good indicator of the quality of care you can expect. Ask your referring dentist if they have feedback from other patients who have been referred to this specialist/ clinic. How did they rate their experience? Were their needs met efficiently and compassionately? Your dentist should be able to provide you with insights into the experiences of past patients, which can help you gauge whether this referral is likely to meet your expectations. A read through the website and Google reviews will also help you get an idea about the team and previous patients’ experience.

How Successful Are the Dentist’s Outcomes?

When being referred, particularly for specialised and expensive procedures, understanding the success rate of the dentist you are being referred to is essential. Ask your dentist if they know about the outcomes of the treatments performed by the specialist/clinic. Have their patients experienced long-term success with the procedures?

Does the Referred Dentist Offer In-House Diagnosis and Treatment?

Efficiency in treatment can often hinge on whether the referred dentist can diagnose and treat your condition in-house, or if they will need to send you elsewhere for additional services like scans or imaging services. Ask if the specialist has the necessary equipment and expertise to handle your entire treatment process under one roof. This can save you time, reduce stress, and potentially lower costs by minimising the need for multiple visits to different providers.

How Long Will You Have to Wait for Treatment?

Finally, it’s essential to consider how long you might have to wait to receive treatment from the referred dentist. Some practices only have surgeons and specialist dentists visiting a few days a month, which could delay your treatment significantly. Ask your dentist about the expected waiting time before being seen for an initial consultation and then how long the wait will be for treatment after this consultation and consider how this aligns with your dental health needs. If timely treatment is critical, you may need to explore other options.

Remember, It’s Your Right to Choose

As a patient, you have the right to go away, do your research, and choose the clinician and practice you feel most comfortable with. Always ask for a copy of your referral letter in case you decide to get a second opinion. Take the time to ask these questions, consult reviews, and explore your options before making a decision. Your dental health is paramount, and ensuring you receive the best possible care should always be your top priority.

At Alban City Dental and Surgical Centre, we believe in empowering our patients with the information they need to make informed decisions. If you have any questions about your treatment options or need advice on a referral, our team is here to help. Your smile deserves nothing less than the best care.

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Testimonials

First class service.I wanted to have implants done and was referred to another branch of my own practice. However, I had two consultations and was waiting for the dentist to get back to me with additional information. This was not forthcoming so after my brother recommended Dr Prakash I made an appointment. From start to finish everything was professional. He explained the whole process and I felt comfortable to go ahead with treatment. I won't say it wasn't painful because the injections were beyond painful. I was given dentures and they fit beautifully better than what I had before. When the implants were fitted I felt like a new woman. Thanks Dr Prakash. I was asked if I wanted to opt for the more expensive teeth which I agreed to. However, when I went for the fitting he informed me that I had the cheaper option as the teeth were not joined together. I wouldn't have been any the wiser. Thanks Dr Prakash. You made an experience I was dreading so much more bearable. I would definitely recommend him. Personable, friendly and warm and that's what you want from a dentist.

Karen Anderson

19:51 21 Mar 23

My experience at Dr Prakash's surgery was wonderful from the beginning through to the end of my treatment.My first visit for consultation was great, all my fears and concerns were soon disappeared. The explanation and advise given for the procedures and treatment to come were clearly delivered.After the first stage of my treatment was done, the doctor made several follow up calls to check on how I was feeling and if there were any issues. He also invited me back to the surgery to ensure everything was OK before I went on holiday.I am very please with the final outcome, I even passed on his details to others who needed the same treatment and they too were extremely happy.It's only two months since my treatment was done and Dr Prakash already invited me back for a review.You will always feel more than a patient at Dr Prakash's surgery and team.Ricardo

Ricardo Anderson

18:03 24 Mar 23

Excellent service with a very professional and knowledgeable dentist- Dr Prakash.My son was very nervous and worried about his teeth as his canines damaged the roots of his lateral incisors. His actual dentist could not do the extraction that was needed before he starts wearing braces. and so he made an urgent referral to UCLH, however the doctors there decided it was not urgent, despite the fact it affected badly his confidence.Dr Prakash was amazing in the way he interacted with my son, and how he made him so comfortable.The whole procedure didn’t take him more than 15 min and now my son has his braces on and his confidence back.I contacted uclh and they removed him off the waiting list after being on it for over 10 months.Thank you so much Dr Prakash

Madj Akkou

20:07 21 Mar 23

Great experience, Had a complicated issue, that I had great conversations with my dental surgeon. I always felt comfortable and confident that the surgeon understood what I wanted and discussed all options and outcomes clearly and concisely.Would recommend this dental practice as I would use again...Thank you Dr P...

Michael tucker

20:47 30 Mar 23

I was referred to Alban City Dental by my orthodontics to get an impacted canine removed. Dr Prakash was amazing from start to finish. He answered all of my questions that I had about the surgery. During the surgery he made sure that I was in no pain and got the tooth out a lot easier and quicker than I thought it would be. I would definitely recommend this practice.

Alicia Marie

06:46 31 Mar 23

I am a dentist and have been referring patients to Dr Prakash Promod for over 15 years and will continue to do so at his wonderful new premises, Alban City Dental & Surgical Centre which has state of the art equipment in a beautifully comfortable, relaxed, friendly dental environment. I can honestly highly recommend Prakash as do every single one of my patients who have ever seen him! Being qualified as both doctor and dentist, he has superb clinical knowledge and skill in the wide range of treatments he offers from implants to facial aesthetics to oral surgery and has a great bedside manner, always putting his patients at ease and explaining treatments thoroughly in an easy to understand way. I’ve also had the pleasure of working in the past with members of his team who are currently working with Prakash at Alban City and they are also highly trained, professional, kind and dedicated. As a referring dentist, you will be kept well informed and have the assurance your patients will be well looked after - they will thank you for recommending Prakash! As a patient, I guarantee you’ll be extremely satisfied with your treatment journey start to finish.

K L

21:25 21 Mar 23

I would recommend this Dental Surgery 100% for several years I was wearing dentures and my self esteem was so low. After meeting Mr Pakish immediately he made me so comfortable. After having treatment for over several months my results was 150% and my Confidence was over the roof, the compliments I received 🙂 😊 everyday made everything so easy for me and my smile 😃 gets bigger and bigger everyday. Thanks to this Dental Surgery. 🙌

Nickesha Barrett

14:01 26 Apr 23

Dr Prakash is an incredible dentist! He always goes above and beyond to ensure his patients are very happy. I needed my wisdom tooth extracted as it was causing me pain, and he not only booked me in last minute, but was also available after to answer questions, provide advice & even asked me to come in again to ensure I had no problems during the healing process. Clinic is very beautiful & well maintained. I have recommended him to my entire family as well who have all visited and are extremely happy.

Maryam Amaria

19:07 21 Mar 23

I had a great experience with Dr Prakesh , the most pain free extraction ever, such a professional.Also very knowledgeable on implants and helped me greatly with my troubled implants installed abroad.I will certainly be making my way around the M25 to visit him any time I need any thing dental.

Hitesh Karia

09:24 22 Jun 23

I was referred to Dr Prakash via my usual surgery, and instantly felt in safe hands from the start. I had some front row extractions, and following a period with a temporary denture, a front row of implants fitted. Its important to find someone you can trust with this sort of work, and I am very happy to recommend him, as the treatment and results were excellent.

The60BeatsBand

08:34 02 Apr 23

The staff at Alban Dental surgery were great very welcoming and friendly.The dentist was very nice and professional his name is Dr.Prakash Promod. He made me feel right at home and as if I was a friend.He provided excellent service and I will be coming here for all my future dental needs.There is also a free parking.

Ernest Odoom

19:42 11 Jul 23

I want to publicly thank Dr. Prakash for the help he provided by tightening one of my very old implants, which is in the process of being replaced at another clinic outside the UK. It became loose and I could not find anyone able to fix it on the same day, as a specialised tool was necessary to tighten it. I sincerely appreciate the kind gesture of the doctor who, despite not knowing me at all, reopened his clinic (it was already closed down) and fixed the implant. It's truly heartwarming to receive such unexpected and generous help. Thank you again.

Blanca de Blas

15:04 22 Jul 23

Dr Prakash extracted my mothers tooth with minimal fuss, and made her feel at ease throughout the procedure. Would thoroughly recommend his services.

Ahrjun

10:28 14 Aug 23

Amazing practise! Called in the morning and luckily they’d had a cancellation and were able to fit me in same day (receptionist was a pleasure to speak to)! I was in quite a bit of pain and the dentist was very understanding and patient with me! I ended up needing to investigate whether sinus issues were the cause. But they called me up a few days later to check where I was at with gp and if I needed further assistance. Will be using them again in future!

Natalie Waites

09:51 25 Aug 23

I recently had two implants carried out by Dr Prakash and I’m thrilled with the outcome. The clinic is spotlessly clean with a friendly and efficient team. Each step of procedure was explained in detail so I felt confident and at ease during each visit. Dr Prakash is skilled and gentle and I highly recommend this practice.

Kate Cleaver

08:14 30 Aug 23

I cannot emphasise just how caring all the staff are, at this newly opened dental practice. From the warm welcome of the receptionist, to the professional friendly dentists and the gentle care of the chair side dental nurses.My 92 year old father needed the services of a dental surgeon and having read the profile of Dr Prakash Promod on the Alban City Dental website, I felt confident to trust my fathers care to him.We were not disappointed !What an amazing man, kind, thoughtful, experienced and totally competent. Nothing was to much trouble, even to playing my fathers choice of music as he lay in the chair under going his hour long procedure. My father, at all times felt comfortable and confident that he was in safe hands.When Dr Prakash Promod had completed the procedure, Dr Giri Pillai, another excellent and knowledgeable dentist took over to reinstate my fathers smile with a newly made denture.This whole experience for my father has been like a breath of fresh air and he will not be returning to his Nhs practice.This brand new practice with all its brand new and up to the minute equipment is definitely the place to go and surely will be a rising star, in the world of dentistry.To top it all they have their own parking, an absolute consideration when situated in St Albans.

Angela Gilmour

15:00 18 May 23

Prakash is quite simply the most helpful, skilled and genuinely caring dentist it has been my pleasure to meet. He has performed three implant procedures for me over the last 10 years and has provided excellent on-going maintenance and care. The practice is immaculate and has all the latest equipment. The reception and nursing staff are exemplary in their attitude and professionalism. Highly recommended.

Martin Bryan

14:29 12 Sep 23

I was referred to Dr.Prakash by my dentist for a difficult tooth extraction. I'm a VERY nervous patient, but Dr. Prakash was incredibly reassuring and sooo gentle, I didn't feel any pain! He was amazing. I would highly recommend him. The practice itself is lovely, and everyone was very friendly and welcoming, putting me at ease.

Jo Cresswell

09:48 23 Sep 23

As someone with dental phobia Prakash and Simona made me feel extremely comfortable and I had a painless and stress-free experience.Everything was explained well to me and Simona was amazing at constantly checking in to see if I was okay.I left the appointment even considering invisalign and would go back again for treatment feeling less anxious.Everyone was so welcoming and lovely, particularly the receptionists. Definitely recommend for anyone who is scared of the dentist!

francesca rios

21:31 27 Sep 23

So happy we found Alban City Dental! Sarah Lee, their specialist orthodontist was so knowledgeable, and so lovely with my teenage son. He has a complex case, and she was able to show him in 3D imaging exactly what was going on in his jaw, and how they could fix it. She was considered, kind and obviously has many years experience to draw on. After the appointment, my son said to me "everyone was SO nice and friendly in that surgery mum". Agreed! The whole place has a relaxed atmosphere, and approachable staff. And free parking on site means I can save twenty minutes trying to find a spot in town.

Ruth Cohen-Rose

06:21 06 Oct 23

Oh my gosh, what can I say. Simply an amazing place. A dental surgery that feels welcoming and calm with an amazing team of specialists. I took my teenager to meet Dr Prakash Promod & Dr Sarah Lee who is their orthodontics expert about teeth straightening. They couldn’t have been more reassuring, professional and helpful. Our daughter is now fitted with Invisalign which has made her super happy as she is going to get the smile she has always wanted. Dr Lee actually designs the aligners personally which is a rare extra.The location right in town is also fantastic. To have an orthodontist really close to our daughter’s school is an added bonus as it means she can walk there for her regular check ups without missing important schooling in her exam year. They also have their own car park which makes life much simpler in town! Big thank you from us to the whole team including the wonderful Margaret at Reception.I am now looking at having my own treatment there !

Amanda M

14:55 05 Oct 23

An immensely impressive and gifted surgeon is Prakash. From the first moment I met him many years ago and through feedback from my clients I have referred to his safe and caring hands over the years, I have nothing but praise. In a world full of noise and hype, he stands as a gentle giant of a surgeon.

Rem

18:29 18 Oct 23

My partner was treated at this surgery and the outcome of the procedure was fantastic. During every stage, Dr.Prakash was brilliant.Also, the aftercare was very reassuring as we were given practical advice around managing the healing process.I have to also mention Simona and Margaret who were always friendly and welcoming during our visits to the surgery. I would definitely recommend this practice.

Reiss Merritt

18:24 19 Oct 23

This has to be the best dental surgery!! I would give more than 5 stars if given the option.I had a complicated case of wisdom tooth extraction and was referred to Dr Prakash. He demonstrated great competence and kindness which made me feel less anxious and scared about the surgery. Every person I encountered in the clinic were genuinely kind and comforting.What I thought would be my worst nightmare turned out pleasantly well, thanks to the Doctor and his team!

Nonye Nwosu

11:12 21 Oct 23

I had a wonderful experience at the practice. I had a chipped front tooth which I had been concerned about for a while Dr Promod was very supportive and an appointment was quickly arranged with one of his colleagues. The appointment was excellent the care and attention by the receptionist, dental assistant and dentist was first rate and the work I had done was superb. Would highly recommend.

Tom Savage

13:13 03 Nov 23

Walked in for an emergency dental appointment due to excruciating toothache. Easy registration process at the reception and was given an appointment with a few hours at my convenience. Great diagnostic facilities, friendly dentist and support staff. Would recommend to anyone looking for excellent dental care. Kudos to the team. Keep up the good work. :)

Naresh Kumar

19:15 24 Oct 23

I was very impressed by Alban city dental where I had an implant done. They were friendly but very professional and Dr Promod is excellent. The practice is pristine and they have the latest equipment which is great as, for example, I could have my 3D facial scan there which saved a lot of time and additional appointments.

Paver Family

09:03 12 Nov 23

Everyone at this practice is lovely, all so happy, friendly, professional and helpful. As well as being excellent at his work, Prakash is patient and calming. He immediately gains your trust and explains what is happening.Lovely practice, would highly recommend to anyone. Can’t praise enough. Thank you.

Diane Mattison

13:10 22 Nov 23

I had an outstanding experience with Dr. Prakash at Alban City Dental. From the moment we stepped in, the welcoming atmosphere, ample parking spaces, ambient music, calming art and imagery and the aroma of great coffee set the tone. The staff and team are all so friendly and clearly take pride in their work and professionalism.Dr. Prakash's expertise in implant surgery truly impressed me; he not only executed an exceptional job but also went above and beyond in calming my father's nerves and achieving a terrific outcome and perfect smile. My father by his own very high standards gave him an unheard of (in our family) 10/10 satisfaction score. Dr Prakash’s reassuring demeanor and skillful approach undoubtedly make him deserving of recognition and awards.I believe that the template for Alban city dental sets the precedent and future of innovative cutting edge dentistry, hospitality and world class healthcare excellence. I cannot recommend Dr. Prakash and his team highly enough for anyone seeking top-notch dental care in a comfortable and professional setting.

mohammed Bajalan

12:18 25 Nov 23

This is the most friendly and excellent dental practice I have ever been associated with. The staff are lovely, caring and attentive. I had a very complicated case that deemed impossible by several dental specialists. Prakash is a star and thanks to guided surgery I now have my smile and confidence back!

Jenny Soule

11:59 22 Dec 23

I was referred to Alban City Dental Centre after a failed extraction at my local clinic by two dentists. Thankfully Dr Prakash was able to accommodate me at short notice and proceeded with the extraction in the most professional manner and without drama. He is clearly a worldwide authority on tooth extraction, achieving what other dentists consider impossible. I highly recommend Dr Prakash and would not hesitate to use his services again.

Stephen Bennett

17:52 22 Dec 23

Exceptional care and expertise define the experience I had with Dr. Giri Pillai and Dr. Prakash Pramod at Alban City Dental& Surgical Centre during my recent wisdom tooth extraction. Despite initial concerns, their seamless approach and genuine care made the entire process remarkably easy.Dr. Prakash Pramod, who performed the extraction, made the entire process exceptionally comfortable from start to finish. His expertise and reassuring manner were invaluable during the procedure. Margaret's warm demeanor added an extra layer of comfort. I wholeheartedly recommend this clinic to anyone in search of top-notch dental treatment. Thank you to the entire team for a remarkable dental experience.

Jacob John

20:44 21 Dec 23

Came in to Alban City Dental to make an appointment for an extraction of an infected wisdom tooth, and to my surprise Dr Prakash was able to fit me in with just a short 20min wait. Facilities are excellent, with an X-Ray machine on site saving a lot of time and hassle. The team were very friendly and efficient with great after care from Margaret at reception who ensured recovery was progressing as expected.A big thank you to Dr Prakash who even found the time to drop us home, as we had walked in. I would definitely recommend the practice to anyone looking for a dental surgery in the area, and I will certainly be back again for any future work.

Phil

18:17 26 Jan 24

I have just had my impacted wisdom tooth removed by Dr Prakash and the care and service I have received from him and his team has been absolutely first class. I have had years of trouble with this tooth but due to how badly impacted it was, I have been reluctant to have it extracted. Dr Prakash put me fully at ease and explained clearly the reasons why the extraction was needed. The process itself went very smoothly and the advice and guidance given for post the operation was excellent, including a follow up call and seeing me at short notice a week later to confirm the procedure had gone well.I have had very mixed experiences with dental practices in the past, from poor care to paying excessive fees and charges in central London.Since I became a patient of Alban City Dental a couple of months ago, I have been so impressed by my dentist Dr Harshil, and now through the surgery with Dr Prakash.The dental nurses and reception staff have also been excellent.If you want a dental practice that combines expertise, excellent patient care, a clean and relaxing environment, the very best equipment and an all round friendly, engaging service, look no further than this practice.

Chris Peel

12:30 29 Jan 24

I went to this dentist in St Albans to find out more about Invisalign and whether it was suitable for me. I felt very welcomed from the moment I walked in; a friendly and kind atmosphere. The orthodontist I saw (Dr Sarah Lee) was amazing, she explained every step and seemed to have a lot of time for me.Thanks Alban City Dental team for making my dentist experience a positive one.

brsu productions

03:32 09 Mar 24

I cannot express enough gratitude to Dr. Prakash for his exceptional care and expertise in treating a severe face and neck infection stemming from a tooth issue. From the moment I stepped into his clinic, I was met with compassion and professionalism.Dr. Prakash’s swift diagnosis and treatment plan undoubtedly saved my life. His attention to detail and dedication to ensuring my well-being were evident throughout the entire process. Not only did he address the immediate infection, but he also provided thorough follow-up care to ensure a full recovery.I cannot recommend Dr. Prakash highly enough. If you are in need of top-notch dental care, look no further. He is a true lifesaver, and I am forever grateful for his exceptional care.

gerald gradica

19:14 11 Mar 24

I was referred to Alban City Dental by my own dentist in London as I needed some complicated dental implant work which they specialise in.It was a delight to be looked after by Prakash & his team who were finalists in the Private Dentistry Awards in 2023. The surgery has a lovely relaxed atmosphere & the staff are extremely friendly.This was dentistry of the highest level, every care was taken to understand my requirements with various scans being taken which required a couple of visits before the surgery could commence.I was amazed that it was relatively painless with all five implants being fitted within an hour.The only painful part of the procedure were the numbing injections into the roof of my mouth although that passed after about 48 hours.Once I was numbed I barely felt anything.They gave me a follow up call to enquire on my progress & to arrange a check up in two weeks time.This means I’ll be able to go back to own dentist shortly to finish off my new smile.I highly recommend Alban City dental.If you need something painful fixed or are a nervous patient give them a call.

Gerry Lewis

14:38 25 Mar 24

I initially went to the practice to have a CBCT scan of all my teeth to check I had no infection prior to surgery in April. I can honestly say my treatment was first class. Everything regarding the process was explained fully. After, the dentist took the time and trouble to discuss other treatments I had been considering and at no point did I feel rushed or pressurised. Because of the content of our discussion, I came back to undergo a thorough clean, then back again for another appointment to fill a tooth - no injection! All of the staff are wonderful. Everyone is so approachable. Post surgery I intend to go back for invisalign treatment. I really cannot praise the surgery enough! Sally-Ann

Pacha mamagroup

13:18 27 Mar 24

A fantastic, friendly practice in beautifully curated surroundings - every detail considered carefully to ensure their clients have a positive and relaxing visit starting with the receptionist who was very welcoming and helpful.Prashad was confident, reassuring & very knowledgeable which enabled me to relax knowing that I was in excellent hands!For anyone who is nervous when visiting their dental practitioner, I was recommend changing to this practice.Parking on site, lovely coffee served!

Widey Wood

10:30 09 Apr 24

Dr Prakash was very reassuring on my recent visit to the dental practice. He put me at ease straight away. The practice is amazing, very bright and airy which immediately gave a calming influence. The receptionist was amazing and also put me at ease. Will definately be recommending this dental surgery. Thank you

Gill Kaser

11:12 10 Apr 24

I had a fantastic experience at the practice. Dr Pramod and his team were professional and welcoming. He explained everything to me, went through the CT scan results (which he did onsite). I needed an implant which was pain free. I also received a courtesy call the next day! The practice has been recently refurbished so it looks modern and light. Ample parking. Looking forward to the next visit to follow up. I would highly recommend this practice.

Jiten Kalyan

07:51 14 Apr 24

The Alban City Dental & Surgical Centre in St. Albans is a great place to get dental care. I recently got a checkup at this office for my teeth and was very happy with the service I received. The staff was polite, helpful, and professional, which made me feel at ease during the whole visit.There is a lot of new technology in the office, and it is clean and up to date. The dentists at Alban City tooth & Surgical Centre are very skilled, and they took great care of me and gave me great tooth health advice.The office is in a good spot—public transportation is close by, and there are parking lots nearby. Overall, my visit to Alban City Dental & Surgical Centre was great, and I would suggest it to anyone in St. Albans who needs dental care.

Ahmed Imtiaz

19:13 08 Mar 24

I needed to have a tooth extracted because of a failed root canal. Despite being in pain my previous dentist said the extraction would be complex and I would have to wait 6 weeks for a visiting surgeon! In desperation I emailed Alban City Dental on a Sunday and they saw me the next day. Dr Prakash took a scan and explained that the root had cracked and was infected. He skillfully and efficiently removed the tooth on the Wednesday. Margaret in reception also called twice in the following days to check on my condition. In summary this is an excellent dental surgery. I highly recommend.

Graeme Jones

12:08 24 Jun 24

I went to see Dr. Prakash while visiting my family in UK . He has been highly recommended for the implant consultation. I have a lot of dental work done in USA and still continue to have issues with my front teeth crowns. Dr. Prakash was very pleasant and welcoming . It did not feel like my usual dental visits . The consultation was vey thorough and it did not take a lot of time , because the clinic has all the newest technology, including CT scan . I left with total clarity of what my next steps should be and will be back here in the future .

Milda

19:09 16 Jun 24

Having been in pain with toothache for near on 6 weeks, I was beginning to lose a little bit of hope of a good nights sleep. 4 trips to my regular dentists and an emergency appt had led me to an NHS waiting list for a wisdom tooth removal that could have taken months. With the pain increasing I contacted Alban City Dental and thank goodness I did. Not only did the lovely Margaret manage to get me an appt the morning I phoned…everything about the experience was first class. Dr Prakash Promod was professional, kind, understanding and made me instantly feel at ease. Other dentists had told me how difficult a procedure this was…but it could not have been easier. I didn’t even feel the extraction, nor hear it even! The pain relief was instant. I am so glad I made the decision to phone that morning and would highly recommend this practice. Follow up care was excellent also, they really do care!

Jenny Powell

17:27 24 Jun 24

I had my two lower wisdom teeth extracted and am so pleased with my experience. I opted for sedation which made the treatment quick and painless. The surgeon was absolutely brilliant as well as the sedation dr.I’ve heard horror stories for wisdom teeth removal and couldn’t be more happy about how I’m recovering and the whole process.I highly recommend!

Rania

10:35 31 Jul 24

The quality of care and treatment is outstanding. I had a complicated case of implants and infections which demanded a unique and thoughtful treatment plan. I could not be happier with the outcome. I felt listened to and understood, I highly recommend.

Maria Kennedy

10:08 12 Aug 24

I recently had my lower wisdom teeth removed by Dr. Prakash, and I couldn't be more pleased with the experience. From the moment I contacted the clinic, Sue took excellent care of me. She was incredibly kind and helpful throughout the process.When I met Dr. Prakash, I was immediately reassured by his confidence, knowledge, and genuine concern for achieving the best possible outcome. He clearly knew exactly what he was doing, making the procedure quick and painless.Anna was also very kind and attentive, ensuring I was comfortable at every step. The entire team truly considers every detail to ensure their clients are well cared for.

sameera

16:39 21 Aug 24

Truly a 5 star practice - both dentistry and the environment. The treatment plan was very personalized, understanding my underlying health conditions. All in all, brilliant!

Margaret Norris

17:52 01 Oct 24

5.0

Alban City Dental & Surgical Centre

5.0